Welcome to OMNIA ONLINE STORE!
These terms and conditions outline the rules and regulations for the use of OMNIA FOOD TRADING LLC's Website, located at www.omniaft.com. By accessing this website we assume you accept these terms and conditions. Do not continue to use OMNIA ONLINE STORE if you do not agree to take all of the terms and conditions stated on this page.
Free Local Shipping is available for all orders, Packages are generally dispatched within 2 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
You can skip the shipping fees with free local pickup at [Our Store Located In Dubai-Alqusais Industrial Area 3]. After placing your order and selecting In-Store pickup at checkout, your order will be prepared and ready for pick up on the same day during the working hours from 8 AM - 5 PM. We will send you an email when your order is ready along with instructions. If you haven’t received your order within 3 business days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
Refunds, Returns, And Exchanges
We accept returns up to 9 days after delivery, if the item is unused and in its original condition, we will refund the full order amount. In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
We offer international shipping to the GCC countries. If you have any further questions, please don't hesitate to contact us at firstname.lastname@example.org. In the event that your order arrives damaged in any way, please email us as soon as possible at email@example.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.